Customer Support Hours

Our standard support hours are listed below:

Monday 9am to 5pm MST
Tuesday 9am to 5pm MST
Wednesday 9am to 5pm MST
Thursday 9am to 5pm MST
Friday 9am to 12pm** MST
Saturday Closed
Sunday Closed

Important Support Notes

  • Tickets submitted after 4pm MST will usually be responded to the following business day.
  • Tickets submitted during the weekend will be responded to the following Monday.
  • Tickets marked as "Critical" may be handled during non standard hours on a case-by-case basis.
  • **We generally shut down early on Fridays, especially during warmer months.

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