MemberDev offers various hosting and support plans for past and existing project clients. These plan includes:

  • Premium website hosting (Google cloud servers)
  • Routine site maintenance
  • Security features (*select plans)
  • Phone support (*select plans)
  • Ongoing email support for questions/issues

Support Plan options

Plan Security Features Phone Support Response Time Monthly Cost
Level 3 Yes Yes 4-hour $200
Level 2 Yes No 24-hour $100
Level 1 No No 48-hour $50
Legacy No No 72-hour $25

 

If you do not have a support plan you will need to use our ticketing system, in which case your ticket will be addressed in order of receipt.  Any time spent on tickets will be billed at our hourly rate specified in the ticket (minimum $50 charge).

For non-customer inquiries please visit our contact page - https://memberdev.com/contact/